Cancellation & Refund Policy — Monarch
Cancellation & Refunds

The exits, in plain English.

Your agreement is the governing document — this page is the honest summary. Nothing here hides in fine print, because the windows below are disclosed on every sales call too.

Your cancellation rights

  • Cooling-off window. After you sign, you have a statutory cooling-off period (stated on the first page of your agreement, with a ready-to-use Notice of Cancellation) to cancel for any reason and owe nothing.
  • The 45-day window. For your first 45 days in the program you may walk away for any reason and owe only daily pro-rata for the days you've used. Prepaid amounts beyond that are refunded.
  • Life events, any time. Death, disability, or relocation beyond a reasonable distance from program feasibility — statutory cancellation applies for the unused balance.
  • If I can't coach. Extended coach unavailability is your cancellation trigger too — it works in both directions.

After the windows close

Cancelling after the 45-day window settles per the agreement: daily pro-rata for coaching delivered plus an early-exit charge of 30% of the unused balance, with remaining installments cancelled (prepaid plans receive 70% of unused value back). It's reasonable compensation for a 1-on-1 seat that was built and held for you — not a penalty, and never a surprise.

How refunds are processed

Send written notice to [email protected] (any written channel works). You'll get same-day acknowledgment, the exact settlement math, and any refund within 10 days.

Why there's no money-back guarantee on results

Because refunds train people to bail when it gets hard. Instead, the Reclaim Sovereignty Guarantee works the other direction: do the work, and if the result isn't there, I keep coaching free until it is. Early on, you can leave. Late, I can't quit on you. Your risk is handled both ways.

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